chore: baseline of the live help4bis.com docroot as of 2026-10-23 (cockpit #168)
Excludes analytics/data, vendor, support, .env, ACME tokens. Co-Authored-By: Claude Sonnet 5.5 <noreply@anthropic.com>
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"headline": "What a WordPress Care Plan Actually Includes (And Why You Need One)",
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"description": "Your WordPress site needs maintenance whether you know it or not. Here's what's included.",
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<h1 id="post-heading">What a WordPress Care Plan<br> Actually Includes</h1>
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<p>Your WordPress site needs maintenance whether you know it or not. Here's what should be happening behind the scenes.</p>
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<span class="article__tag">WordPress</span>
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<span class="article__meta-sep">·</span>
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<span>8 April 2026</span>
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<span class="article__meta-sep">·</span>
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<span>5 min read</span>
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</div>
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<p class="article__lead">You built a WordPress website. Or someone built it for you. Either way, it's sitting there, doing its thing, and you haven't touched it in months. Maybe longer. That's a problem, and a care plan is the answer.</p>
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<p>WordPress doesn't maintain itself. Behind that clean homepage, there are plugins that need updating, a database that's collecting junk, security patches that aren't being applied, and backups that probably aren't running. I know because I look at sites like this every week.</p>
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<p>Eventually something breaks. The site goes down, gets hacked, or starts throwing errors at customers. Then it's an emergency. And emergencies cost more than maintenance ever would have.</p>
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<h2>What's actually in a care plan</h2>
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<p>A proper WordPress care plan isn't someone logging in once a month and clicking "update all." That approach breaks sites. Plugins conflict with each other. Theme updates override customistions. A bad update on a Friday afternoon can take your booking form down for an entire weekend before anyone notices.</p>
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<p>Here's what I reckon should be happening on any site that matters to the business:</p>
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<div class="article-sign">
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<div class="article-sign__number">1</div>
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<h3>Updates, but done properly</h3>
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<p>WordPress core, plugins, and themes release updates constantly. Some are security patches. Some add features. Some break things. A good care plan tests updates in a staging environment before applying them to your live site, so if something goes wrong, I find out before your customers do.</p>
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</div>
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<div class="article-sign">
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<div class="article-sign__number">2</div>
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<h3>Backups that actually work</h3>
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<p>Having a backup plugin installed doesn't mean you have backups. You need to know: where are they stored? Can you restore from them? Have you tested it? Daily backups stored offsite, with a tested restore process, is the bare minimum I'd accept for my own sites. If your host says "we do backups," ask them to restore last Tuesday's copy. Watch what happens.</p>
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</div>
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<div class="article-sign">
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<div class="article-sign__number">3</div>
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<h3>Security monitoring</h3>
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<p>WordPress powers about 40% of the internet. That makes it a massive target. Brute force login attempts, malware injections, spam form submissions, these happen constantly. A care plan includes firewall rules, login protection, malware scanning, and someone actually looking at the results, whilst most cheap hosting leaves all of that to you.</p>
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</div>
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<div class="article-sign">
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<div class="article-sign__number">4</div>
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<h3>Performance checks</h3>
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<p>Sites slow down over time. Database tables grow. Cache gets stale. Images pile up. A care plan includes periodic speed checks and cleanup, because a slow site loses visitors, and Google notices.</p>
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</div>
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<div class="article-sign">
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<div class="article-sign__number">5</div>
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<h3>Content edits</h3>
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<p>Changed your phone number? Got a new service? Need to update your holiday hours? Most care plans include a number of small content edits per month. Enough for the routine changes that keep your site current without you needing to learn how WordPress works.</p>
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</div>
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<h2>What happens without one</h2>
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<div class="article-warning">
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<div class="article-warning__icon">
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<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M10.29 3.86L1.82 18a2 2 0 0 0 1.71 3h16.94a2 2 0 0 0 1.71-3L13.71 3.86a2 2 0 0 0-3.42 0z"/><line x1="12" y1="9" x2="12" y2="13"/><line x1="12" y1="17" x2="12.01" y2="17"/></svg>
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</div>
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<div class="article-warning__content">
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<p><strong>Warning:</strong> Nothing, for a while. That's the trap. It feels fine. Then one morning you get an email from a customer saying your site is showing pharmacy ads. Or your contact form hasn't been working for three weeks and nobody noticed. Or Google flags your site as "not secure" because your SSL expired. I've seen all of these. An emergency security cleanup runs $500 to $2,000 depending on how deep the hack went. A care plan that would have prevented it costs $49 to $99 a month.</p>
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</div>
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</div>
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<h2>What should it cost?</h2>
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<p>In Australia, WordPress care plans typically range from $49 to $200 per month depending on what's included. Here's my rough guide:</p>
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<ul>
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<li><strong>$40–60/month:</strong> Updates, backups, security monitoring. The essentials. Good for a simple business site that doesn't change much.</li>
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<li><strong>$80–120/month:</strong> Everything above plus performance monitoring, uptime checks, content edits, and priority support. Right for businesses that rely on their site for leads.</li>
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<li><strong>$150–250/month:</strong> Full managed service. Hosting included, unlimited content edits, advanced security, staging environments, monthly reporting. For businesses where the website is a revenue channel.</li>
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</ul>
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<div class="article-tip">
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<div class="article-tip__icon">
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<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"/><line x1="12" y1="16" x2="12" y2="12"/><line x1="12" y1="8" x2="12.01" y2="8"/></svg>
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</div>
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<div class="article-tip__content">
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<div class="article-tip__label">Tip</div>
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<p>If someone quotes you less than $30 a month, they're either using fully automated tools with no human oversight, or they're planning to upsell you later. If someone quotes you more than $300 for a basic small business site, they're overcharging you. I'd walk away from both.</p>
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</div>
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</div>
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<h2>The question to ask</h2>
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<blockquote><p>If your website went down right now, at 8pm on a Sunday, who would you call?</p></blockquote>
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<div class="article-takeaway">
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<div class="article-takeaway__label">Key Point</div>
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<p>If the answer is "I don't know" or "I'd Google it and hope for the best," you don't have a care plan. You have a time bomb with a nice homepage.</p>
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</div>
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<div class="article-cta">
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<h3>Need someone watching your site?</h3>
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<p>My care plans start at $49/month. No lock in contracts. No jargon. Just a working, secure, updated WordPress site that doesn't keep you up at night.</p>
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<a href="../care-plans.html" class="btn btn-primary">See Our Care Plans</a>
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</div>
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<aside class="article-sidebar">
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<div class="sidebar-card">
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<h4>In this article</h4>
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<a href="#" class="sidebar-card__link">What's in a care plan</a>
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<a href="#" class="sidebar-card__link">Updates done properly</a>
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<a href="#" class="sidebar-card__link">Backups that work</a>
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<a href="#" class="sidebar-card__link">Security monitoring</a>
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<a href="#" class="sidebar-card__link">What it costs</a>
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<a href="#" class="sidebar-card__link">The question to ask</a>
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</div>
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<div class="sidebar-cta">
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<h4>Need someone watching your site?</h4>
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<p>Our care plans start at $49/month. No lock in contracts, no jargon.</p>
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<a href="../care-plans.html" class="btn btn-primary btn-sm">See Care Plans</a>
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</div>
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<div class="sidebar-card">
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<h4>Related reading</h4>
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<a href="five-signs-your-website-costing-you-customers.html" class="sidebar-card__link">5 Signs Your Website Is Costing You Customers</a>
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<a href="small-business-compete-online-without-big-budget.html" class="sidebar-card__link">Compete Online Without a Big Budget</a>
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<a href="how-to-choose-right-wordpress-developer-australia.html" class="sidebar-card__link">How to Choose the Right WordPress Developer</a>
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<p>Managed WordPress hosting and maintenance for Australian small businesses. Brisbane based, personal service, combining creative and strategic know how.</p>
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<p style="margin-top:8px; font-size:12px; color:rgba(255,255,255,.55);">Dutch Digital Dynamics Pty Ltd · ABN 86 081 237 087</p>
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<li><a href="../managed-wordpress.html">Tailored Website Management</a></li>
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<li><a href="../about.html">About the Team</a></li>
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