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help4bisandClaude Sonnet 5.5 9e6a41fc5d chore: baseline of the live help4bis.com docroot as of 2026-10-23 (cockpit #168)
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Co-Authored-By: Claude Sonnet 5.5 <noreply@anthropic.com>
2026-10-23 06:45:34 +10:00

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<!-- Version: 1.2.0 | Created: 2026-03-13 | Updated: 2026-08-16 -->
<html lang="en-AU">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>WordPress Care Plans Australia | From $49/month | HELP4BIS</title>
<meta name="description" content="WordPress maintenance plans for Australian small businesses. Plugin updates, backups, security monitoring, content edits. Month-to-month, no lock-in. From $49/month + GST.">
<meta name="keywords" content="WordPress care plans Australia, WordPress maintenance plan, WordPress support Australia, WordPress maintenance Brisbane, WordPress security monitoring, WordPress backup service, WordPress update service, small business WordPress maintenance">
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<meta name="twitter:description" content="WordPress maintenance plans for Australian small businesses. No contracts, no IT department required. From $49/month + GST.">
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<!-- ═══════════════════════════════════════════════
NAVIGATION
═══════════════════════════════════════════════ -->
<nav class="nav" role="navigation" aria-label="Main navigation">
<div class="container">
<div class="nav__inner">
<a class="nav__logo" href="index.html" aria-label="HELP4BIS home">
<img src="assets/images/logo-cropped.jpg" alt="HELP4BIS Logo" width="160" height="44">
</a>
<ul class="nav__links" id="nav-links" role="list">
<!-- Services dropdown -->
<li class="nav__dropdown">
<button class="nav__trigger" aria-haspopup="true" aria-expanded="false">Services <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="6 9 12 15 18 9"/></svg></button>
<ul class="nav__dropdown-menu" role="menu">
<li class="nav__menu-group">WordPress</li>
<li><a href="managed-wordpress.html" role="menuitem">Tailored Website Management</a></li>
<li><a href="care-plans.html" role="menuitem">WP Care Plans <span class="menu-price">from $49/mo</span></a></li>
<li><a href="sos-fix.html" role="menuitem">WP SOS Fix <span class="menu-price">$97 flat</span></a></li>
<li><a href="ai-integration.html" role="menuitem">AI Integration</a></li>
<li><a href="plugin-development.html" role="menuitem">Custom Plugin Development</a></li> </ul>
</li>
<li><a href="about.html">About</a></li>
<li><a href="index.html#portfolio">Our Work</a></li>
<li><a href="index.html#pricing">Pricing</a></li>
<li><a href="blog/index.html">Blog</a></li>
<li><a href="your-first-week-with-ai.html">AI Guide</a></li>
<li><a href="contact.html">Contact</a></li>
<!-- Mobile CTA (inside nav drawer) -->
<li class="nav__cta-mobile" aria-hidden="true">
<a href="contact.html" class="btn btn-primary">Get Started</a>
<a href="sos-fix.html" class="btn btn-secondary">SOS Fix, $97</a>
</li>
</ul>
<div class="nav__cta">
<a href="sos-fix.html" class="btn btn-secondary btn-sm">SOS Fix $97</a>
<a href="contact.html" class="btn btn-primary btn-sm">Get Started</a>
</div>
<button class="nav__burger" id="nav-burger" aria-label="Open menu" aria-expanded="false" aria-controls="nav-links">
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</button>
</div>
</div>
</nav>
<!-- ═══════════════════════════════════════════════
PAGE HERO
═══════════════════════════════════════════════ -->
<section class="page-hero" aria-labelledby="hero-heading">
<div class="container">
<nav class="breadcrumb" aria-label="Breadcrumb">
<a href="index.html">Home</a>
<span aria-hidden="true">›</span>
<a href="index.html#services">Services</a>
<span aria-hidden="true">›</span>
WP Care Plans
</nav>
<p class="eyebrow">WP Care Plans</p>
<h1 id="hero-heading">Everything your small business website needs, handled.</h1>
<p>No contracts. No corporate processes. No IT department required.</p>
<p style="margin-top: 1rem; max-width: 680px;">We work exclusively with local tradies, small businesses, cafés, community groups, and owner-operators who just want their website to work, without headaches. If you run a Fortune 500 company, this isn't for you. If you run a plumbing business, bakery, landscaping service, or local shop, you're in the right place.</p>
</div>
</section>
<!-- ═══════════════════════════════════════════════
WHO THIS IS FOR / NOT FOR
═══════════════════════════════════════════════ -->
<section class="section section--alt" aria-labelledby="who-heading">
<div class="container">
<div class="services__grid" style="grid-template-columns: repeat(2, 1fr); max-width: 960px; margin: 0 auto;">
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</div>
<h2 id="who-heading" style="font-size: 1.35rem;">Who this is for</h2>
<ul style="margin-top: 0.75rem; padding-left: 0; list-style: none; display: flex; flex-direction: column; gap: 0.5rem;">
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Tradies
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Local service businesses
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Cafés &amp; restaurants
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Retail shops
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Community organisations
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Owner-operators
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Mum-and-dad businesses
</li>
</ul>
<p style="margin-top: 1rem; font-weight: 500;">If you don't have an internal IT team, we're built for you.</p>
</div>
<div class="service-card reveal">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
</div>
<h2 style="font-size: 1.35rem;">Who this is not for</h2>
<ul style="margin-top: 0.75rem; padding-left: 0; list-style: none; display: flex; flex-direction: column; gap: 0.5rem;">
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
Enterprise organisations
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
Large corporations
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
Government departments
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
Agencies managing multiple brands
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
Companies with internal IT or web teams
</li>
<li style="display: flex; align-items: center; gap: 0.5rem;">
<svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
High-traffic enterprise platforms
</li>
</ul>
<p style="margin-top: 1rem; font-weight: 500; color: var(--grey-mid);">If your organisation requires vendor onboarding, procurement processes, security questionnaires, or legal review, we're not the right fit.</p>
</div>
</div>
</div>
</section>
<!-- ═══════════════════════════════════════════════
PRICING CARDS
═══════════════════════════════════════════════ -->
<section class="section" id="plans" aria-labelledby="pricing-heading">
<div class="container">
<div class="text-center mb-6">
<p class="eyebrow">Choose Your Plan</p>
<h2 id="pricing-heading">Simple, honest pricing. No hidden fees.</h2>
<p class="section-subtitle">Care plans manage the WordPress layer on your existing site. Keep your current host or move to our Brisbane server, same price either way. Need a site designed and built from scratch? See the third option below. No setup fee, care plans start immediately.</p>
</div>
<div class="text-center" style="margin-bottom:1.5rem;">
<div style="background:var(--light-grey,#F8F8F8); border:2px solid var(--ink); border-radius:10px; padding:0.75rem 1.5rem; display:inline-block;">
<span style="font-weight:700;">Pay annually, get 2 months free</span>
<span style="color:var(--grey-mid); font-size:14px;"> (17% saving). <a href="mailto:project@help4bis.com" class="inline-link">Email us to arrange.</a></span>
</div>
</div>
<div class="pricing__grid">
<!-- Essentials -->
<div class="pricing-card reveal">
<h3>Essentials</h3>
<p class="pricing-card__desc">For small businesses with an existing website that just need the WordPress layer managed. Keep your current host, or move to ours, same price.</p>
<div class="pricing-card__price">
<strong>$49</strong><span> AUD/month</span>
</div>
<ul class="pricing-card__features" role="list">
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
WordPress core, plugin &amp; theme updates
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Daily offsite backups
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Security monitoring
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Uptime monitoring
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Monthly health report
</li>
<li class="excluded">
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
Content edits
</li>
<li class="excluded">
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
Design changes
</li>
<li class="excluded">
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
New features
</li>
<li class="excluded">
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
Emergency recovery
</li>
</ul>
<a href="contact.html?service=care-plan" class="btn btn-secondary">Start with Essentials</a>
<p style="font-size:12px; color:var(--grey-mid); margin-top:0.5rem; margin-bottom:0;">* Site hack or critical failure? The <a href="sos-fix.html" class="inline-link">WP SOS Fix ($97)</a> covers emergency recovery.</p>
</div>
<!-- Business, FEATURED -->
<div class="pricing-card pricing-card--featured reveal">
<div class="pricing-card__badge">Most Popular</div>
<h3>Business</h3>
<p class="pricing-card__desc">Everything in Essentials, plus content edits and priority response. Keep your current host, or move to ours, same price.</p>
<div class="pricing-card__price">
<strong>$99</strong><span> AUD/month</span>
</div>
<ul class="pricing-card__features" role="list">
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Everything in Essentials
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
1 hour of minor content edits per month
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Google Search Console monitoring
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Monthly performance check
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Priority response (within 4 business hours)
</li>
<li class="excluded">
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
New pages or redesigns
</li>
<li class="excluded">
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#D1D5DB" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><line x1="18" y1="6" x2="6" y2="18"/><line x1="6" y1="6" x2="18" y2="18"/></svg>
Custom functionality or ecommerce changes
</li>
</ul>
<p style="font-size: 13px; color: var(--grey-mid); margin-bottom: 0.5rem;">Minor edits include: text changes, image swaps, link updates, small layout tweaks. Unused time does not roll over. Up to 4 edit requests per month.</p>
<a href="contact.html?service=care-plan" class="btn btn-primary">Start with Business</a>
</div>
<!-- Tailored Website Management callout -->
<div class="pricing-card reveal" style="background: var(--ink); color: #fff; border-color: var(--ink);">
<p class="eyebrow" style="color: var(--red); margin-bottom: 0.25rem;">Don't have a site yet?</p>
<h3 style="color: #fff;">Need us to design and build it too?</h3>
<p style="color: rgba(255,255,255,0.75); margin-bottom: 1.25rem;">Care plans manage the WordPress layer on a site you already have. If you need a site designed and built from scratch, hosted on our Brisbane server, domain, email, the lot, that's Tailored Website Management.</p>
<div style="background: rgba(255,255,255,0.08); border-radius: 8px; padding: 1rem 1.25rem; margin-bottom: 1.25rem;">
<p style="font-size: 0.95rem; font-weight: 600; color: #fff; margin-bottom: 0.5rem;">Tailored Website Management</p>
<ul style="list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 0.4rem;">
<li style="font-size: 0.875rem; color: rgba(255,255,255,0.8);">&#x2714;&nbsp; We design and build your site</li>
<li style="font-size: 0.875rem; color: rgba(255,255,255,0.8);">&#x2714;&nbsp; Hosted on our Brisbane server</li>
<li style="font-size: 0.875rem; color: rgba(255,255,255,0.8);">&#x2714;&nbsp; Domain &amp; business email managed</li>
<li style="font-size: 0.875rem; color: rgba(255,255,255,0.8);">&#x2714;&nbsp; Premium plugins included</li>
<li style="font-size: 0.875rem; color: rgba(255,255,255,0.8);">&#x2714;&nbsp; Ongoing updates and edits</li>
</ul>
</div>
<p style="font-size: 0.8rem; color: rgba(255,255,255,0.55); margin-bottom: 1.25rem;">$300 month one, then $200/month. No lock-in.</p>
<a href="managed-wordpress.html" class="btn btn-primary">See Tailored Website Management</a>
</div>
</div>
<!-- WP SOS Fix callout -->
<div class="reveal" style="margin-top: 2.5rem; background: var(--light-grey, #F8F8F8); border: 2px solid var(--red); border-radius: var(--radius-lg, 12px); padding: 2rem; max-width: 720px; margin-left: auto; margin-right: auto;">
<div style="display: flex; flex-wrap: wrap; gap: 1.5rem; align-items: flex-start; justify-content: space-between;">
<div style="flex: 1; min-width: 260px;">
<p class="eyebrow" style="margin-bottom: 0.25rem;">One-off fix</p>
<h3 style="margin-bottom: 0.25rem;">WP SOS Fix, $97 flat</h3>
<p style="margin-bottom: 0.5rem;">Site down? White screen? Plugin conflict? We fix it, or you don't pay.</p>
<p style="font-size: 13px; color: var(--grey-mid);">Covers: site not loading, plugin conflicts, minor errors.<br>Does not cover: malware cleanup, full hack recovery, server issues, hosting problems, or complex rebuilds.</p>
</div>
<div style="display: flex; align-items: center;">
<a href="sos-fix.html" class="btn btn-primary">Get the SOS Fix</a>
</div>
</div>
</div>
<p class="text-center" style="font-size:13px; color:var(--grey-mid); margin-top:0.5rem;">All prices shown are exclusive of GST. GST (10%) applies to Australian clients.</p>
<p class="text-center mt-4" style="color:var(--grey-mid); font-size:15px;">
Not sure which plan? Email us, <a href="mailto:project@help4bis.com" class="inline-link">project@help4bis.com</a>, and we'll tell you honestly which one fits your situation. No upsell.
</p>
</div>
</section>
<!-- ═══════════════════════════════════════════════
WHAT WE DO EACH MONTH
═══════════════════════════════════════════════ -->
<section class="section section--alt" aria-labelledby="tasks-heading">
<div class="container">
<div class="text-center mb-6">
<p class="eyebrow">Every Single Month</p>
<h2 id="tasks-heading">What we actually do each month</h2>
<p class="section-subtitle">Not vague "monitoring", real maintenance, documented and reported.</p>
</div>
<div class="services__grid">
<div class="service-card reveal">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="16 18 22 12 16 6"/><polyline points="8 6 2 12 8 18"/></svg>
</div>
<h3>Updates</h3>
<p>Every plugin, theme, and WordPress core update tested before applied to your live site. No surprises, no broken pages.</p>
</div>
<div class="service-card reveal">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>
</div>
<h3>Backups</h3>
<p>Daily backups stored off-server. 30-day retention. If something goes wrong, we can restore your site to any point in the last 30 days.</p>
</div>
<div class="service-card reveal">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z"/></svg>
</div>
<h3>Security</h3>
<p>Daily malware scans, login protection, SSL monitoring, and firewall rules. If a scan flags anything, we investigate and resolve, you get notified by email.</p>
</div>
<div class="service-card reveal">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z"/><polyline points="14 2 14 8 20 8"/><line x1="16" y1="13" x2="8" y2="13"/><line x1="16" y1="17" x2="8" y2="17"/><polyline points="10 9 9 9 8 9"/></svg>
</div>
<h3>Reporting</h3>
<p>Monthly report showing what was done, site speed score, uptime percentage, and any recommendations. You always know exactly what's happening with your site.</p>
</div>
</div>
</div>
</section>
<!-- ═══════════════════════════════════════════════
HOW IT WORKS
═══════════════════════════════════════════════ -->
<section class="section" aria-labelledby="how-heading">
<div class="container">
<div class="text-center mb-6">
<p class="eyebrow">Getting Started</p>
<h2 id="how-heading">How it works</h2>
<p class="section-subtitle">Three steps. No phone call required.</p>
</div>
<div class="services__grid" style="grid-template-columns: repeat(3, 1fr); max-width: 900px; margin: 0 auto;">
<div class="service-card reveal" style="text-align: center; align-items: center;">
<div style="width: 56px; height: 56px; background: var(--red); border-radius: 50%; display: flex; align-items: center; justify-content: center; margin-bottom: var(--sp-3);">
<span style="font-family: var(--font-head); font-size: 22px; font-weight: 700; color: var(--white);">1</span>
</div>
<h3 style="font-size: 17px;">Submit your site details</h3>
<p>Send us your site URL, hosting provider, and WordPress admin access. We'll handle the rest.</p>
</div>
<div class="service-card reveal" style="text-align: center; align-items: center;">
<div style="width: 56px; height: 56px; background: var(--red); border-radius: 50%; display: flex; align-items: center; justify-content: center; margin-bottom: var(--sp-3);">
<span style="font-family: var(--font-head); font-size: 22px; font-weight: 700; color: var(--white);">2</span>
</div>
<h3 style="font-size: 17px;">We audit and start within 48 hours</h3>
<p>We audit your site, set up monitoring tools, configure backups, and start maintenance within 48 hours of receiving access.</p>
</div>
<div class="service-card reveal" style="text-align: center; align-items: center;">
<div style="width: 56px; height: 56px; background: var(--red); border-radius: 50%; display: flex; align-items: center; justify-content: center; margin-bottom: var(--sp-3);">
<span style="font-family: var(--font-head); font-size: 22px; font-weight: 700; color: var(--white);">3</span>
</div>
<h3 style="font-size: 17px;">Monthly reports, ongoing updates</h3>
<p>Receive your first monthly report and ongoing update notifications via email. You're always in the loop.</p>
</div>
</div>
</div>
</section>
<!-- ═══════════════════════════════════════════════
FAQ
═══════════════════════════════════════════════ -->
<section class="section section--alt" id="faq" aria-labelledby="faq-heading">
<div class="container">
<div class="text-center mb-6">
<p class="eyebrow">Questions</p>
<h2 id="faq-heading">Common questions about care plans</h2>
</div>
<div class="faq__list" role="list">
<details class="faq-item" role="listitem">
<summary class="faq-item__question">
Can I use this with any hosting provider?
<span class="faq-item__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"/><line x1="5" y1="12" x2="19" y2="12"/></svg>
</span>
</summary>
<div class="faq-item__answer">
Yes, SiteGround, Kinsta, Cloudways, WP Engine, cPanel hosts, even GoDaddy. If it's WordPress, we can manage it. You can stay on your current host, or move to our Brisbane server, either way, the care plan price stays the same. We'll handle the migration if you want to move.
</div>
</details>
<details class="faq-item" role="listitem">
<summary class="faq-item__question">
What if a plugin update breaks my site?
<span class="faq-item__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"/><line x1="5" y1="12" x2="19" y2="12"/></svg>
</span>
</summary>
<div class="faq-item__answer">
We test updates before applying them to your live site, that's best practise and it catches most conflicts before you ever see them. If something breaks, we catch it first. If a conflict only appears on the live site (rare), we roll back and fix it, you get notified.
</div>
</details>
<details class="faq-item" role="listitem">
<summary class="faq-item__question">
What do "minor content edits" include?
<span class="faq-item__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"/><line x1="5" y1="12" x2="19" y2="12"/></svg>
</span>
</summary>
<div class="faq-item__answer">
Text changes, image swaps, link updates, and small layout tweaks. Does NOT include new pages, redesigns, custom functionality, ecommerce changes, or SEO campaigns, those are quoted separately.
</div>
</details>
<details class="faq-item" role="listitem">
<summary class="faq-item__question">
Is there a minimum term?
<span class="faq-item__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"/><line x1="5" y1="12" x2="19" y2="12"/></svg>
</span>
</summary>
<div class="faq-item__answer">
For Essentials and Business: month-to-month, cancel any time with 30 days notice. No lock-in, no exit fees. For <a href="managed-wordpress.html">Tailored Website Management</a>: $300 covers month one, then $200/month, same deal from there, cancel with 30 days notice.
</div>
</details>
<details class="faq-item" role="listitem">
<summary class="faq-item__question">
Can I upgrade to a plan where you handle everything, including hosting?
<span class="faq-item__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"/><line x1="5" y1="12" x2="19" y2="12"/></svg>
</span>
</summary>
<div class="faq-item__answer">
Yes. <a href="managed-wordpress.html">Tailored Website Management</a> is a different product, we design, build, host, and manage everything. It's $300 for month one (work starts immediately), then $200/month. Care plans are for maintaining a site you already have.
</div>
</details>
<details class="faq-item" role="listitem">
<summary class="faq-item__question">
Do you offer annual billing with a discount?
<span class="faq-item__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"/><line x1="5" y1="12" x2="19" y2="12"/></svg>
</span>
</summary>
<div class="faq-item__answer">
Yes, pay annually upfront and get 2 months free (effectively a 17% discount). <a href="mailto:project@help4bis.com" class="inline-link">Email us</a> to arrange annual billing.
</div>
</details>
</div>
</div>
</section>
<!-- ═══════════════════════════════════════════════
TRUST SECTION, BUILT FOR SMALL BUSINESS
═══════════════════════════════════════════════ -->
<section class="section" aria-labelledby="trust-heading">
<div class="container">
<div class="text-center mb-6">
<p class="eyebrow">Why HELP4BIS</p>
<h2 id="trust-heading">Built for Small Business, Not Big Business</h2>
<p class="section-subtitle" style="max-width: 640px; margin: 0 auto;">Large corporations need large agencies. Small businesses need someone they can talk to. We focus on practical, fast solutions, not paperwork, meetings, and corporate processes. You deal directly with the people doing the work.</p>
</div>
<div class="services__grid" style="grid-template-columns: repeat(3, 1fr); max-width: 860px; margin: 0 auto;">
<div class="service-card reveal" style="text-align: center; align-items: center;">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 0 1 18 0z"/><circle cx="12" cy="10" r="3"/></svg>
</div>
<h3 style="font-size: 16px;">Brisbane-based</h3>
<p style="font-size: 14px;">We're local. Same time zone, same business culture, no outsourcing.</p>
</div>
<div class="service-card reveal" style="text-align: center; align-items: center;">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z"/></svg>
</div>
<h3 style="font-size: 16px;">Plain English</h3>
<p style="font-size: 14px;">No jargon. We explain what we did and why, in language that makes sense.</p>
</div>
<div class="service-card reveal" style="text-align: center; align-items: center;">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="3" y="4" width="18" height="18" rx="2" ry="2"/><line x1="16" y1="2" x2="16" y2="6"/><line x1="8" y1="2" x2="8" y2="6"/><line x1="3" y1="10" x2="21" y2="10"/></svg>
</div>
<h3 style="font-size: 16px;">No lock-in contracts</h3>
<p style="font-size: 14px;">Care plans are month-to-month from day one. Cancel with 30 days notice. Your site, your choice.</p>
</div>
<div class="service-card reveal" style="text-align: center; align-items: center;">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="1" x2="12" y2="23"/><path d="M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6"/></svg>
</div>
<h3 style="font-size: 16px;">Predictable pricing</h3>
<p style="font-size: 14px;">Fixed monthly fee. No surprise invoices. You know exactly what you're paying.</p>
</div>
<div class="service-card reveal" style="text-align: center; align-items: center;">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"/><polyline points="12 6 12 12 16 14"/></svg>
</div>
<h3 style="font-size: 16px;">Fast response times</h3>
<p style="font-size: 14px;">Priority response on the Business plan, within 4 business hours. No waiting days for a reply.</p>
</div>
<div class="service-card reveal" style="text-align: center; align-items: center;">
<div class="service-card__icon" aria-hidden="true">
<svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M17 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2"/><circle cx="9" cy="7" r="4"/><path d="M23 21v-2a4 4 0 0 0-3-3.87"/><path d="M16 3.13a4 4 0 0 1 0 7.75"/></svg>
</div>
<h3 style="font-size: 16px;">Built for businesses without IT teams</h3>
<p style="font-size: 14px;">If you don't have internal technical support, that's exactly who we're here for.</p>
</div>
</div>
</div>
</section>
<!-- ═══════════════════════════════════════════════
CTA BAND
═══════════════════════════════════════════════ -->
<section class="cta-band" aria-labelledby="cta-heading">
<div class="container">
<div class="cta-band__content">
<p class="eyebrow" style="color:rgba(255,255,255,.5)">Ready to hand it over?</p>
<h2 id="cta-heading">WordPress maintenance that actually happens.</h2>
<p>Submit your site details and we'll have you covered by tomorrow.</p>
<div class="cta-band__actions">
<a href="contact.html?service=care-plan" class="btn btn-primary btn-lg">Start Your Care Plan</a>
<a href="mailto:project@help4bis.com" class="btn btn-outline-light btn-lg">Email Us First</a>
</div>
</div>
</div>
</section>
<!-- ═══════════════════════════════════════════════
FOOTER
═══════════════════════════════════════════════ -->
<footer class="footer" aria-label="Site footer">
<div class="container">
<div class="footer__grid">
<div class="footer__brand">
<img src="assets/images/logo-cropped.jpg" alt="HELP4BIS" width="140" height="38">
<p>Managed WordPress hosting and maintenance for Australian small businesses. Brisbane-based, personal service, WordPress specialist, Brisbane.</p>
<p style="font-size:13px; color:rgba(255,255,255,.4);">Dutch Digital Dynamics Pty Ltd · ABN 86 081 237 087</p>
</div>
<div class="footer__col">
<h4>Services</h4>
<ul class="footer__links">
<li><a href="managed-wordpress.html">Tailored Website Management</a></li>
<li><a href="care-plans.html">WP Care Plans</a></li>
<li><a href="sos-fix.html">WP SOS Fix</a></li>
<li><a href="ai-integration.html">AI Integration</a></li>
<li><a href="plugin-development.html">Plugin Development</a></li> </ul>
</div>
<div class="footer__col">
<h4>Company</h4>
<ul class="footer__links">
<li><a href="about.html">About Us</a></li>
<li><a href="index.html#portfolio">Our Work</a></li>
<li><a href="index.html#testimonials">Client Feedback</a></li>
<li><a href="blog/index.html">Blog</a></li>
<li><a href="contact.html">Contact</a></li>
</ul>
</div>
<div class="footer__col">
<h4>Contact</h4>
<ul class="footer__links">
<li><a href="mailto:project@help4bis.com">project@help4bis.com</a></li>
<li><a href="contact.html">Submit a Brief</a></li>
<li><a href="sos-fix.html">Emergency Fix</a></li>
</ul>
<p style="margin-top:1rem; font-size:13px; color:rgba(255,255,255,.4);">
Brisbane, Queensland<br>
Response within 24 business hours
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<span>© 2026 HELP4BIS, a trading name of Dutch Digital Dynamics Pty Ltd · ABN 86 081 237 087</span>
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<h3 style="font-family:'Poppins',sans-serif;color:#1A5C2E;font-size:1.1rem;margin:0 0 10px;">A few words from us</h3>
<p style="margin:0 0 8px;">We're not the big shops. We have time to sit down with you and find the best fit for your business, not the best fit for a templated process. Every client we work with is treated as if they're the only one on our desk, because for the time we're with them, they are.</p> <p style="margin:0 0 8px;">It means we're slower to start than a shop that sells you a package off the shelf. It also means we don't sell you a package off the shelf. You get a system that fits how you actually run your business, and you get to talk to the person who built it whenever you need to.</p>
<p style="margin:0;color:#555555;font-size:0.9rem;">Page updated 26/05/2026. Contact: <a href="mailto:project@help4bis.com" style="color:#18604A;">project@help4bis.com</a>.</p>
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