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help4bis-com/site/sos-fix.html
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help4bisandClaude Sonnet 5.5 9e6a41fc5d chore: baseline of the live help4bis.com docroot as of 2026-10-23 (cockpit #168)
Excludes analytics/data, vendor, support, .env, ACME tokens.

Co-Authored-By: Claude Sonnet 5.5 <noreply@anthropic.com>
2026-10-23 06:45:34 +10:00

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<!DOCTYPE html>
<!-- Version: 1.2.0 | Created: 2026-03-13 | Updated: 2026-08-16 -->
<html lang="en-AU">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>WordPress SOS Fix $97 Flat | 24-Hour Turnaround | HELP4BIS</title>
<meta name="description" content="WordPress site broken? $97 flat rate, 24-hour turnaround. White screens, plugin conflicts, hacked sites, broken checkouts, fixed or no charge. HELP4BIS, Brisbane.">
<meta name="keywords" content="WordPress emergency fix Australia, WordPress SOS fix, WordPress broken site fix, WordPress white screen fix, WordPress hack recovery, WordPress support Australia, WordPress urgent repair Brisbane, emergency WordPress help">
<meta name="author" content="HELP4BIS">
<meta name="publisher" content="Dutch Digital Dynamics Pty Ltd">
<meta name="copyright" content="Dutch Digital Dynamics Pty Ltd">
<meta name="language" content="en-AU">
<meta name="revisit-after" content="7 days">
<meta name="category" content="WordPress Services, Emergency Support, Small Business Technology">
<meta name="classification" content="Business/Technology">
<meta name="coverage" content="Australia">
<meta name="distribution" content="global">
<meta name="rating" content="general">
<meta name="geo.region" content="AU-QLD">
<meta name="geo.placename" content="Brisbane, Queensland">
<meta name="geo.position" content="-27.4698;153.0251">
<meta name="ICBM" content="-27.4698, 153.0251">
<link rel="canonical" href="https://help4bis.com/sos-fix.html">
<meta name="robots" content="index, follow">
<meta property="og:type" content="website">
<meta property="og:url" content="https://help4bis.com/sos-fix.html">
<meta property="og:site_name" content="HELP4BIS">
<meta property="og:title" content="WordPress SOS Fix $97 Flat | 24-Hour Turnaround | HELP4BIS">
<meta property="og:description" content="WordPress site broken? $97 flat rate, 24-hour turnaround. White screens, plugin conflicts, hacked sites, fixed or no charge. Submit a brief now.">
<meta property="og:image" content="https://help4bis.com/assets/images/og-social-card.jpg">
<meta property="og:image:width" content="1200">
<meta property="og:image:height" content="630">
<meta property="og:image:alt" content="HELP4BIS, WordPress services for Australian small businesses">
<meta property="og:locale" content="en_AU">
<meta name="twitter:card" content="summary_large_image">
<meta name="twitter:site" content="@help4bis">
<meta name="twitter:title" content="WordPress SOS Fix $97 Flat | 24-Hour Turnaround | HELP4BIS">
<meta name="twitter:description" content="WordPress site broken? $97 flat, 24-hour turnaround. Fixed or no charge. No hourly billing. Submit a brief.">
<meta name="twitter:image" content="https://help4bis.com/assets/images/og-social-card.jpg">
<meta name="twitter:image:alt" content="HELP4BIS">
<link rel="icon" type="image/jpeg" href="assets/images/logo-favicon.jpg">
<!-- Fonts -->
<!-- Icons (Lucide) -->
<script src="https://unpkg.com/lucide@latest/dist/umd/lucide.min.js"></script>
<link rel="stylesheet" href="assets/css/style.css">
<style>
/* SOS page overrides */
.sos-hero {
background: var(--ink);
padding: var(--sp-10) 0 var(--sp-8);
border-bottom: 1px solid rgba(255,255,255,.08);
}
.sos-hero .breadcrumb a,
.sos-hero .breadcrumb {
color: rgba(255,255,255,.5);
}
.sos-hero .breadcrumb a:hover { color: var(--white); }
.sos-hero .eyebrow { color: var(--red); }
.sos-hero h1 { color: var(--white); }
.sos-hero .hero-lead {
font-size: 20px;
color: rgba(255,255,255,.7);
max-width: 640px;
margin-bottom: var(--sp-5);
line-height: 1.6;
}
.sos-stats {
display: flex;
gap: var(--sp-6);
flex-wrap: wrap;
margin-top: var(--sp-3);
}
.sos-stat {
display: flex;
flex-direction: column;
}
.sos-stat strong {
font-family: var(--font-head);
font-size: 28px;
font-weight: 700;
color: var(--white);
line-height: 1;
}
.sos-stat span {
font-size: 14px;
color: rgba(255,255,255,.5);
margin-top: 4px;
}
.sos-stat-divider {
width: 1px;
background: rgba(255,255,255,.15);
align-self: stretch;
}
/* Fixes list, 2 column */
.fixes-grid {
display: grid;
grid-template-columns: repeat(2, 1fr);
gap: var(--sp-1) var(--sp-6);
max-width: 700px;
margin: 0 auto;
}
@media (max-width: 640px) {
.fixes-grid { grid-template-columns: 1fr; }
}
/* Pricing side-by-side */
.pricing-two {
display: grid;
grid-template-columns: repeat(2, 1fr);
gap: var(--sp-3);
max-width: 760px;
margin: 0 auto;
}
@media (max-width: 640px) {
.pricing-two { grid-template-columns: 1fr; }
}
.no-pay-note {
text-align: center;
margin-top: var(--sp-4);
font-size: 17px;
font-family: var(--font-head);
font-weight: 600;
color: var(--ink);
}
</style>
<!-- JSON-LD Service Schema -->
<script type="application/ld+json">
{
"@context": "https://schema.org",
"@graph": [
{
"@type": "Service",
"@id": "https://help4bis.com/sos-fix.html#service",
"name": "WordPress SOS Fix",
"description": "Emergency WordPress repair service. Flat rate $97 AUD for a single issue. 24-hour turnaround. Covers white screen of death, plugin conflicts, hacked sites, broken WooCommerce checkout, and more. Fix delivered or no charge.",
"provider": {"@id": "https://help4bis.com/#business"},
"areaServed": {"@type": "Country", "name": "Australia"},
"offers": {
"@type": "Offer",
"name": "WordPress SOS Fix, Single Issue",
"description": "Diagnosis, resolution, Loom video walkthrough, and written fix summary. 24-hour turnaround. Fix delivered or no charge.",
"price": "97",
"priceCurrency": "AUD",
"url": "https://help4bis.com/sos-fix.html"
}
},
{
"@type": "WebPage",
"@id": "https://help4bis.com/sos-fix.html#webpage",
"url": "https://help4bis.com/sos-fix.html",
"name": "WordPress SOS Fix $97 Flat | 24-Hour Turnaround | HELP4BIS",
"isPartOf": {"@id": "https://help4bis.com/#website"},
"speakable": {
"@type": "SpeakableSpecification",
"cssSelector": ["h1", ".hero__lead", ".section-subtitle"]
},
"breadcrumb": {
"@type": "BreadcrumbList",
"itemListElement": [
{"@type": "ListItem", "position": 1, "name": "Home", "item": "https://help4bis.com/"},
{"@type": "ListItem", "position": 2, "name": "WordPress SOS Fix", "item": "https://help4bis.com/sos-fix.html"}
]
}
},
{
"@type": "FAQPage",
"@id": "https://help4bis.com/sos-fix.html#faq",
"mainEntity": [
{
"@type": "Question",
"name": "How do I give you access to my WordPress site securely?",
"acceptedAnswer": {
"@type": "Answer",
"text": "After submitting the form, we'll email you a secure link to submit your WordPress admin credentials. We use LastPass Send or a similar zero-knowledge vault for credential sharing, your password is never stored in email."
}
},
{
"@type": "Question",
"name": "What if my site doesn't use WordPress?",
"acceptedAnswer": {
"@type": "Answer",
"text": "We specialise in WordPress. For Squarespace, Wix, or other platforms, we may not be able to help, contact us first at project@help4bis.com and we'll be upfront about whether we can assist."
}
},
{
"@type": "Question",
"name": "What if the WordPress fix takes longer than 24 hours?",
"acceptedAnswer": {
"@type": "Answer",
"text": "We'll email you with an update if it's going to take longer, and confirm the reason. Complex hacks and database corruption can take up to 48 hours. You'll always know where things stand."
}
},
{
"@type": "Question",
"name": "Do you offer ongoing WordPress maintenance after the emergency fix?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes, at the end of the fix summary we'll include a recommendation for whether your site would benefit from a WordPress Care Plan. No pressure, it's there if it makes sense for your situation."
}
}
]
}
]
}
</script>
</head>
<body>
<!-- ═══════════════════════════════════════════════
NAVIGATION
═══════════════════════════════════════════════ -->
<nav class="nav" role="navigation" aria-label="Main navigation">
<div class="container">
<div class="nav__inner">
<a class="nav__logo" href="index.html" aria-label="HELP4BIS home">
<img src="assets/images/logo-cropped.jpg" alt="HELP4BIS Logo" width="160" height="44">
</a>
<ul class="nav__links" id="nav-links" role="list">
<!-- Services dropdown -->
<li class="nav__dropdown">
<button class="nav__trigger" aria-haspopup="true" aria-expanded="false">Services <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="6 9 12 15 18 9"/></svg></button>
<ul class="nav__dropdown-menu" role="menu">
<li class="nav__menu-group">WordPress</li>
<li><a href="managed-wordpress.html" role="menuitem">Tailored Website Management</a></li>
<li><a href="care-plans.html" role="menuitem">WP Care Plans <span class="menu-price">from $49/mo</span></a></li>
<li><a href="sos-fix.html" role="menuitem">WP SOS Fix <span class="menu-price">$97 flat</span></a></li>
<li><a href="ai-integration.html" role="menuitem">AI Integration</a></li>
<li><a href="plugin-development.html" role="menuitem">Custom Plugin Development</a></li> </ul>
</li>
<li><a href="about.html">About</a></li>
<li><a href="index.html#portfolio">Our Work</a></li>
<li><a href="index.html#pricing">Pricing</a></li>
<li><a href="blog/index.html">Blog</a></li>
<li><a href="your-first-week-with-ai.html">AI Guide</a></li>
<li><a href="contact.html">Contact</a></li>
<!-- Mobile CTA (inside nav drawer) -->
<li class="nav__cta-mobile" aria-hidden="true">
<a href="contact.html" class="btn btn-primary">Get Started</a>
<a href="sos-fix.html" class="btn btn-secondary">SOS Fix, $97</a>
</li>
</ul>
<div class="nav__cta">
<a href="sos-fix.html" class="btn btn-secondary btn-sm">SOS Fix $97</a>
<a href="contact.html" class="btn btn-primary btn-sm">Get Started</a>
</div>
<button class="nav__burger" id="nav-burger" aria-label="Open menu" aria-expanded="false" aria-controls="nav-links">
<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="3" y1="12" x2="21" y2="12"/><line x1="3" y1="6" x2="21" y2="6"/><line x1="3" y1="18" x2="21" y2="18"/></svg>
</button>
</div>
</div>
</nav>
<!-- ═══════════════════════════════════════════════
SOS HERO (navy background)
═══════════════════════════════════════════════ -->
<section class="sos-hero" aria-labelledby="sos-hero-heading">
<div class="container">
<nav class="breadcrumb" aria-label="Breadcrumb">
<a href="index.html">Home</a>
<span aria-hidden="true">›</span>
<a href="index.html#services">Services</a>
<span aria-hidden="true">›</span>
<span style="color:rgba(255,255,255,.5)">WP SOS Fix</span>
</nav>
<p class="eyebrow">Emergency WordPress Fix</p>
<h1 id="sos-hero-heading">Something broke.<br>We'll fix it in 24 hours.</h1>
<p class="hero-lead">White screen. Plugin conflict. Hacked site. Email not sending. Broken checkout. Submit a brief, flat rate, no hourly surprises.</p>
<div class="sos-stats">
<div class="sos-stat">
<strong>$97 flat</strong>
<span>single issue</span>
</div>
<div class="sos-stat-divider" aria-hidden="true"></div>
<div class="sos-stat">
<strong>24hr</strong>
<span>business hours turnaround</span>
</div>
</div>
</div>
</section>
<!-- ═══════════════════════════════════════════════
INTAKE FORM, first, before everything else
═══════════════════════════════════════════════ -->
<section class="section section--alt" id="fix-form" aria-labelledby="form-heading">
<div class="container">
<div class="text-center mb-6">
<p class="eyebrow">Get It Fixed</p>
<h2 id="form-heading">Submit your fix request</h2>
<p class="section-subtitle">Tell us what's broken. We'll get to it today.</p>
</div>
<div class="contact__grid">
<!-- Form card -->
<div class="intake-form-card">
<form class="intake-form" action="/contact.php" method="POST" novalidate aria-label="Fix request form">
<input type="hidden" name="source" value="sos-fix">
<div class="intake-form__row">
<div class="intake-form__field">
<label for="fix-name">Your name <span aria-hidden="true" style="color:var(--red)">*</span></label>
<input type="text" id="fix-name" name="name" required autocomplete="name" placeholder="Your full name">
</div>
<div class="intake-form__field">
<label for="fix-email">Email address <span aria-hidden="true" style="color:var(--red)">*</span></label>
<input type="email" id="fix-email" name="email" required autocomplete="email" placeholder="you@yourbusiness.com.au">
</div>
</div>
<div class="intake-form__field">
<label for="fix-url">Website URL <span aria-hidden="true" style="color:var(--red)">*</span></label>
<input type="url" id="fix-url" name="url" required placeholder="https://yourwebsite.com.au">
</div>
<div class="intake-form__field">
<label for="fix-type">What's happening? <span aria-hidden="true" style="color:var(--red)">*</span></label>
<select id="fix-type" name="issue_type" required>
<option value="" disabled selected>Select the issue type</option>
<option value="white-screen">White screen / blank page</option>
<option value="plugin-conflict">Plugin or theme conflict</option>
<option value="hacked">Site has been hacked / defaced</option>
<option value="email">Email not working</option>
<option value="woocommerce">Checkout / WooCommerce broken</option>
<option value="slow">Site is very slow</option>
<option value="admin-lockout">Can't log in to WordPress admin</option>
<option value="other">Something else</option>
</select>
</div>
<div class="intake-form__field">
<label for="fix-description">Describe the problem</label>
<textarea id="fix-description" name="description" rows="5" placeholder="When did this start? What changed before it broke? Any error messages you can see? The more detail, the faster we can fix it."></textarea>
</div>
<div class="intake-form__row">
<div class="intake-form__field">
<label for="fix-access">WordPress admin access</label>
<select id="fix-access" name="wp_access">
<option value="will-provide">I'll provide it securely after submitting</option>
<option value="dont-have">I don't have it</option>
<option value="need-help">I need help with that too</option>
</select>
</div>
<div class="intake-form__field">
<label for="fix-urgency">Urgency</label>
<select id="fix-urgency" name="urgency">
<option value="" disabled selected>Select urgency…</option>
<option value="losing-customers">Yes, losing customers right now</option>
<option value="fairly-urgent">Fairly urgent, need it today</option>
<option value="not-emergency">Not an emergency</option>
</select>
</div>
</div>
<div class="intake-form__actions">
<button type="submit" class="btn btn-primary" style="width:100%; justify-content:center; font-size:16px; padding:18px 32px; margin-top:8px;">
Submit My Fix Request →
</button>
</div>
<p style="text-align:center; margin-top:var(--sp-2); font-size:14px; color:var(--grey-mid);">
Flat rate: <strong>$97 AUD</strong> for a single issue. Complex / multiple issues: <strong>$197 AUD</strong>. We confirm which applies before starting any work.
</p>
<p style="font-size:13px; color:var(--grey-mid); margin-top:0.5rem; text-align:center;">+ GST. All prices exclusive of GST.</p>
</form>
</div>
<!-- Sidebar -->
<div class="contact__sidebar">
<h3 style="color:#fff; font-size:18px; margin-bottom:1.25rem;">What you get</h3>
<div class="contact__steps">
<div class="contact__step">
<span class="contact__step-num">1</span>
<div>
<strong>Diagnosis + fix</strong>
<p>We find the root cause and resolve it, not just the symptom.</p>
</div>
</div>
<div class="contact__step">
<span class="contact__step-num">2</span>
<div>
<strong>Loom video walkthrough</strong>
<p>Screen recording explaining what was found and exactly what we did.</p>
</div>
</div>
<div class="contact__step">
<span class="contact__step-num">3</span>
<div>
<strong>Written fix summary</strong>
<p>Plain-English written report for your records.</p>
</div>
</div>
<div class="contact__step">
<span class="contact__step-num">4</span>
<div>
<strong>7-day follow-up warranty</strong>
<p>If the same issue returns within 7 days, we fix it again at no charge.</p>
</div>
</div>
</div>
<div class="contact__meta" style="margin-top:1.5rem;">
<p style="font-size:15px; color:rgba(255,255,255,.9); font-weight:600; margin-bottom:.25rem;">Pricing</p>
<p style="font-size:14px; color:rgba(255,255,255,.6); margin:0;">Single issue: <strong style="color:#fff;">$97 AUD</strong></p>
<p style="font-size:14px; color:rgba(255,255,255,.6); margin:.25rem 0 0;">Complex / multiple: <strong style="color:#fff;">$197 AUD</strong></p>
<p style="font-size:13px; color:rgba(255,255,255,.45); margin-top:.75rem;">If we can't fix it, you don't pay.</p>
<p style="font-size:13px; color:rgba(255,255,255,.5); margin-top:.75rem;">After reviewing your brief, we'll send a payment link via email. Work starts once payment is confirmed.</p>
</div>
</div>
</div>
</div>
</section>
<!-- ═══════════════════════════════════════════════
COMMON FIXES
═══════════════════════════════════════════════ -->
<section class="section" aria-labelledby="fixes-heading">
<div class="container">
<div class="text-center mb-6">
<p class="eyebrow">We've Seen It All</p>
<h2 id="fixes-heading">Common fixes we handle every week</h2>
</div>
<ul class="fixes-grid why__points" role="list" style="list-style:none;">
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
WordPress white screen of death
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Plugin conflict after update
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Hacked / defaced WordPress site
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
SSL certificate errors
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Email not sending from WordPress
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
WooCommerce checkout broken
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Can't access wp-admin
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
404 errors after migration
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Slow site after plugin install
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Images or media not loading
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Contact form not delivering
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Database connection errors
</li>
</ul>
</div>
</section>
<!-- ═══════════════════════════════════════════════
PRICING, NO SURPRISES
═══════════════════════════════════════════════ -->
<section class="section section--alt" aria-labelledby="pricing-heading">
<div class="container">
<div class="text-center mb-6">
<p class="eyebrow">Transparent Pricing</p>
<h2 id="pricing-heading">Pricing, no surprises</h2>
<p class="section-subtitle">We confirm the price before we start. Always.</p>
</div>
<div class="pricing-two">
<!-- Standard Fix -->
<div class="pricing-card reveal">
<h3>Standard Fix</h3>
<p class="pricing-card__desc">Single issue. Most problems fall here.</p>
<div class="pricing-card__price">
<strong>$97</strong><span> AUD</span>
</div>
<ul class="pricing-card__features" role="list">
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Single issue
</li>
<li>
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#16A34A" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><polyline points="20 6 9 17 4 12"/></svg>
Diagnosis + fix
</li>
<li>
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Loom video walkthrough
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Written fix summary
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24-hour turnaround
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7-day follow-up warranty
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<strong>$197</strong><span> AUD</span>
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Multiple related issues or complex root cause
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We confirm before starting if your issue qualifies
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Same deliverables as Standard Fix
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Up to 48 hours for complex issues
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Includes a recommendations report
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We'll email you with an update if it's going to take longer, and confirm the reason. Complex hacks and database corruption can take up to 48 hours. You'll always know where things stand.
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Yes, at the end of the fix summary we'll include a recommendation for whether your site would benefit from a <a href="care-plans.html" class="inline-link">care plan</a>. No pressure, it's there if it makes sense for your situation.
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